How does it work?
SMAP is a SaaS solution that can be run either internally on a client-side server or externally on our own servers. Once an engagement begins, we assist the client in uploading smart meter data. Readings can be of any time resolution, but hourly or half-hourly are the standard. Additional data points surrounding the customer base can be uploaded to enable further features as well.
We also offer SMAP as a managed service, where we provide a dedicated analyst to use SMAP on the client’s behalf. Project-focused consulting engagements can be discussed as well.
What is TOU and why is it important?
Time-of-use (TOU) energy plans contain multiple rate periods rather than a single flat rate. TOU can be applied over a long term contract with pre-defined periods or on a short-term, "dynamic" basis with rate periods made in response to events.
With the implementation of smart meters, we can begin to understand how consumption patterns differ over the course of the day. When examined at the national level, standard consumption typically peaks in the morning when people wake up and again in the evening when they return home. These peak demand periods result in increased electricity prices and emissions, and rewarding customers with the capability to shift their consumption off these peak periods is in the best interest for all parties.
With an appropriately crafted TOU plan, both the utility and household customer can achieve savings. SMAP can create efficient TOU plans for a customer base, pinpoint which customers would be best to target for switching and produce valuable information like projected bill savings to present to the customer. SMAP is unique in its algorithms to predict behavioural changes in response to price incentives, allowing for applications in both tariff optimisation and demand-response.
Who can use SMAP?
Any party collecting smart meter data can use SMAP. This includes utilities, specialised industry service providers, demand response aggregators, asset managers and consulting groups. We especially anticipate that groups with large domestic customer bases to be interested.
What is the Sales Partner Program?
The Sales Partner Program is a special arrangement where we provide SMAP at a highly discounted cost to companies with a broad array of energy sector companies. The Sales Partner would be allowed to white-label SMAP and present it as a supplement to their current services. Typical candidates for the Sales Partner Program would include industry consulting groups, energy plan switching facilitators, etc.